Social media approval can be shared with your target audience.
4 ways to benefit from consumer advocates
4 views on measuring customer satisfaction
Surveys are just one tool used to measure KPI.
A social media voice: How agents can speak for the brand on public channels
Positive customer experiences on social media get people talking about a brand. (more…)
Treat all of your customers like celebrities
Every one of your customers deserves the red carpet treatment. (more…)
Information customer care should be collecting from consumers
Consumers submit data through business sing ups and social media accounts. (more…)