Knoah Blog

Home - Blog

subscribe Subscribe to Blog Updates

Customer Care

5 big warning signs you need a customer service solution

  A lack of return customers and high employee turnover are signs you shouldn't ignore. (more…)

Read More

5 mistakes businesses make with live chat

  Annoying website chat boxes can turn away consumers. (more…)

Read More

4 best practices to empower customer care agents

  Trusting employees usually leads to contentment and investment. (more…)

Read More

4 tricks to create a real relationship with your customers

  Keeping customers happy allows businesses to stand out in a crowded marketplace. (more…)

Read More

5 ways contact centers can get to know their products

  There's more to products than what's written in the manual. (more…)

Read More

Social media innovations for customer service in 2016

  A new partnership will add features to Twitter's customer service capabilities. (more…)

Read More

Customer care centers can’t LOL at text messaging

  Consumers like to talk to businesses through text when they need fast results. (more…)

Read More

Replacing flights and ninjas: Care agent knowledge of products and services

  Toy companies need to care about products as much as children do. (more…)

Read More

Be the convenient care option for millennial customers

  Millennial customers don't want products and services that require extra work. (more…)

Read More

Social media innovations may help brands learn more about consumers

  Companies that listen to Facebook conversations may get a new tool for understanding consumers. (more…)

Read More
All posts 1 2 3 4 5 7

Look No Further. Get Started Today