Today’s consumer electronics industry is all about forging connections between people and the devices they use every day. Smart homes bring that functionality and convenience into everyday activities. This technology grants users greater control over their routines, insight into how they’re using resources and peace of mind.
Makers of consumer electronics must have a deep understanding of how smart home hubs work together with smartphones. Close alignment between the devices that keep a connected house running – combined with fast, easily accessible and expert customer service – makes all the difference in the user experience. Here’s what you need to know about syncing a smartphone to a smart home:
Securing the property
“A mobile device can open and close your front door locks.”
One of the most important ways a smartphone interacts with a smart home is determining who gets inside. A mobile device can open and close your door locks and garage, and the locks can be set to open automatically as you approach. In addition to keeping the house safe, that convenience means you don’t have carry around so many keys all the time.
A mobile device links up with other security devices, like video cameras, so unauthorized activity won’t catch you by surprise. Many smart homes are set up with motion sensors providing an alert directly to your phone when someone is lurking around your house. You’ll also get a warning if any alarms are triggered, such as a smoke or carbon monoxide detector.
Controlling the climate
Maintaining the perfect temperature and humidity is simple in a smart home. With a mobile device, you can manually set the perfect level of heat for your comfort. After a short while, the system learns your preferences and begins to make adjustments automatically.
Mobile connectivity also means you don’t have to be in the house to change the climate controls. As the New York Times noted, this is especially handy when you’re leaving town and forget to lower the heat on the way out the door. Over time, that level of control can end up saving you money on heating and cooling.
Shedding some light
Another way the smart home might help with utility costs is by allowing enhanced control over lighting, both indoors and out. HGTV pointed out that monitoring these major drains on power and your wallet can have big benefits down the line. When linked up with your smartphone, you can turn lights on and off even if you’re not at home, so you’re not using electricity to light an empty house.
Remote control of the lights also allows for greater convenience and home security. You can adjust settings so the lights switch on when there’s motion, welcoming family members and warning of any intruders. Set a daily lighting schedule from your phone so the lights are already on when you need them and switched off when you don’t.
Smart homes bring plenty of advantages, from improving the performance and efficiency of appliances to keeping families safe. Ensuring these systems continue working at their peak requires high-quality customer service with the right people and technology to deliver immediate responses. Just as users demand simple, reliable ways to connect their devices, they also want easy and convenient options for getting in touch with a contact center.
The consumer electronics makers that are building the future of everyday living must be ready to provide the answers that users need. A partnership with Knoah Solutions gives an organization the means to deliver proactive engagement through voice, chat, email or social media. Make customers feel at home with their devices by offering exceptional support and resources.